22 Argyll St grand opening recognises changing people's lives
Last month, 22 Argyll Street, one of the Group's schemes for customers with learning disabilities on the Isle of Wight, hosted a grand opening for recent refurbishment works. Invited VIPs had a chance to learn about the difference the scheme makes to the lives of its residents.
The Group partnered with Fair Haven Housing Trust to undertake major improvement works to 22 Argyll Street, which took place over six months.
The scheme now has an additional resident’s room (meaning the home can now accommodate nine people instead of eight), a new staff office, and an extended lounge area. During the six month build, contractors WH Brading and Son Ltd became an integral part of residents’ lives during the works.
Members of the Group’s Care and Supporting Independence Team hosted the grand opening on 27 September to celebrate the improvements, highlight what a difference it has made to both staff and residents, and thank Fair Haven Housing Trust for their generous support.
Chris Harris, Group Customer Services Director, met with residents and their relatives, as well as some of the builders involved in the works and members of Fair Haven Housing Trust and Isle of Wight charity Daisy Rich. The Group's Head of Care and Sheltered Services, Naomi Keyte, was on hand to cut the ribbon to the new extension alongside Andrew Porteous, the chair of Fair Haven.
After his visit, Chris received a letter of thanks from the mother of one of 22 Argyll Street’s residents:
It was good to meet you and be reassured by both you and others that the ‘powers that be’ recognise what an exceptional place my son’s home is.
For me, Emma and Danni have always been exceptional managers and demonstrated this in the amazing way they steered everyone involved in the building project through the several months it took with such good humour and patience.
As you well know, my son likes to communicate! However, his inability to communicate verbally makes him, in my eyes, particularly vulnerable. I so value the commitment by the staff to try and understand what it is he wants to ‘say’, especially when he’s not well or his behaviour indicates he’s anxious or unhappy about something. Again, it’s the house management who ensure the staff respond in such a constructive way.
We are both very fortunate he has his home at 22 Argyll street where he feels he belongs and is settled, and I can trust that he’ll always be very well cared for.
(Above) Emma Bound, the Registered Manager for 22 Argyll Street, with Chris Harris, Group Customer Services Director