Following routine unannounced inspections by the Care Quality Commission (CQC), three of Southern Housing Group’s registered care services on the Isle of Wight have been shown to fully meet all of the standards assessed by the regulator for health and social care. They are Byrnhill Grove, 22 Argyll Street and our Domiciliary Care Service.
Naomi Somerville, who leads Southern Housing Group's Care and Supporting Independence service on the Isle of Wight says: "Providing the best standards of care to some of our most vulnerable residents is a responsibility that all our staff are committed to.
"It gives our residents, their families and our staff extra confidence to know that this has been independently verified by the regulator."
A common theme across all three inspection reports is that people’s diversity, values and human rights were respected with clear plans in place that enabled customers to live independently.
Naomi adds "We recognise the trust that our residents, customers and their families put in us. We will continue to do everything that we can to meet their needs and exceed their expectations."
The CQC says: "Our job is to check whether care homes and care services are meeting essential standards.
"We carry out routine inspections to check that these essential standards of quality and safety, which are detailed on the front page of our inspection reports, are being met. People who use health and adult social care services have a right to expect these standards."
Over 200 care and support staff deliver services to approximately 1000 residents and customers across the Island.
The three services were inspected in January and February by the CQC. All the inspections were unannounced. Full copies of the reports for each service are available at www.cqc.org.uk