We'll need some information about your home - press 1 if your home is less than one year old, press 2 for all other homes.
Choose your local repairs team - If you live in Hackney or Haringey, you'll need to speak to DW Support Services using option 1, if you live in another London borough you'll need to speak to Wates Living Space using option 2.
Finally you'll need to chose the type of repair you want, for gas or heating repairs press 1 to be directed to TSG, and for all other repairs press 2.
Press option 2 to make a payment, talk about paying your rent or service charge.
Press option 3 to enquire about a new home, move or to exchange your current home.
Press option 4 for all other calls.
Our 0300 numbers are charged at the same rate as standard landline numbers, whether you make a call from your landline or mobile.
Please include your name, address, phone number and details of the repair.
You can also
Email to report a gas repair, please include your name, address, a contact number, and details of the repair you need. Unless you live in a property with communal heating, in which case email firstname.lastname@example.org