Here you'll find answers to our most refrequently asked questions.
How long will I have to commit for?
You are free to leave your volunteer placement whenever you like. If your circumstances change or things don’t work out, let your supervisor know.
What skills will I need?
That depends on the opportunity you’re interested in. Many roles don't require any particular skills, while other roles may require you to have specific knowledge or experience. Our list of volunteering opportunities will explain the requirements of each role, and if you’d like to know more, our Volunteer Coordinator will be able to help.
Will Southern Housing Group pay my expenses?
Yes, we will reimburse you for out-of-pocket costs that you incur during your voluntary work, such as transport, meals, or childcare.
What can I expect once I have submitted my registration form?
Once you have completed your form and submitted it to our Volunteer Coordinator, we will let you know that we’ve received your form within ten working days.
Can I claim benefits while volunteering?
Yes - benefits regulations state that you can volunteer while receiving benefits. Information about volunteering while claiming benefits can be found at www.nidirect.gov.uk/articles/volunteering-while-benefits. You can also ask your supervisor for a copy of Volunteering While Getting Benefit, which is published by the Department for Work and Pensions. If you are receiving benefits and volunteering, it is your responsibility to let your Benefits Advisor know.
Can I volunteer if I have a disability?
Absolutely! If you tell us about any disabilities you have, we will work with you to ensure you find the right volunteer role and have the support you need.
Can I volunteer if I'm under 18?
Yes you can. However, your parent or guardian must provide their consent. If you’re under 16, you will need to be accompanied by an adult while you volunteer.